Quick Response to an ERP Commercial Client

6/26/2019 (Permalink)

Quick Response ERP Commercial

The SERVPRO Emergency Ready Plan (ERP) for Commercial Facilities was used by one of our clients when the water drinking fountain pipe broke in the wall. The staff at this health center came in the next morning to find half the building flooded. They used shop vacuums, mops and towels to try to stop the damage from getting worse. They quickly gave up and called SERVPRO of Ocala because of their ERP in place and that this size of a water damage is too large for them to mitigate. The SERVPRO of Ocala team loaded with drying equipment, man power and expertise to extract the water arrived with in an hour. The marketing manager got on the premises first to assess the damage and begin the communication regarding emergency mitigation and restoration with the client. The ERP client was very, very impressed with the response time and how in sync the SERVPRO of Ocala team acted in the overall process.